What is your return policy?

Our return policy at B.I. Bakery Products, Inc. is designed to ensure customer satisfaction. If you are unsatisfied with your purchase, we offer a hassle-free return process. Within 14 days of purchase, simply bring the product back to our store, along with the original receipt, and we will provide a full refund or offer an exchange for another item of equal value. We kindly request that the returned item is unused and in its original packaging. If you have received a damaged or defective product, please reach out to our customer service team within 48 hours of delivery to arrange for a replacement or refund. Our priority is to make sure you are completely happy with your purchase from B.I. Bakery Products, Inc.