What is the return policy for Ashley Furniture products?

Asked 6 months ago
At Ashley Furniture, we understand that sometimes a product may not meet your expectations. Therefore, we provide a hassle-free return policy to ensure your satisfaction. If you're unsatisfied with your purchase, you can return it within 30 days from the date of delivery. The item must be in its original condition and packaging. Please note that a 15% restocking fee may apply. Additionally, for online purchases, return shipping fees may be deducted from the refund amount. To initiate a return, simply contact our customer service team, who will guide you through the process. For more detailed information on our return policy, please visit our website or contact us directly. We strive to make your shopping experience with Ashley Furniture pleasant and convenient.
Answered Nov 1, 2023

Need further help?

Type out your followup or related question and we will get you an answer right away.

Need to call Ashley Furniture?

If you need to call Ashley Furniture customer service, now that you have the answers that you needed, click the button below. You can either call them on your phone or use our free AI-powered phone to dial for you, get a rep for you, and more.
Call Ashley Furniture

Ashley Furniture

Find a list of many popular Ashley Furniture questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.
Call Ashley FurnitureAshley Furniture Customer Service FAQAsk a Question
Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!