How do I file a claim?

Asked 6 months ago
To file a claim with Aetna, you can submit your claim online through the Aetna website or mobile app. You can also file a claim by mail using the appropriate claim form which can be found on our website or requested by contacting our customer service. Additionally, you may be able to file a claim through your healthcare provider if they participate in electronic claim submissions. Be sure to include all required documentation and information to ensure your claim is processed accurately and in a timely manner. If you have any questions or need assistance with filing your claim, please reach out to our customer service team for support.
Answered Mar 9, 2024

Need further help?

Type out your followup or related question and we will get you an answer right away.

Need to call Aetna?

If you need to call Aetna customer service, now that you have the answers that you needed, click the button below. You can either call them on your phone or use our free AI-powered phone to dial for you, get a rep for you, and more.
Call Aetna

Aetna

Find a list of many popular Aetna questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.
Call AetnaAetna Customer Service FAQAsk a Question
Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!