What is your return policy?
Our return policy at 3Gstore.com is designed to ensure customer satisfaction. We offer a 30-day return policy for most products, allowing customers to return items for a refund or exchange within this time frame. To qualify for a return, products must be in their original condition and packaging, along with all accessories and documentation. Certain items, such as software or items with activation fees, may have specific return guidelines or restrictions.
To initiate a return, customers can contact our customer service team for a return authorization (RA) number. Returns without an RA number may not be processed. Customers are responsible for return shipping costs, unless the return is due to a mistake on our part.
We strive to process returns promptly upon receipt and inspection of the returned item. Refunds may be provided in the original form of payment or as store credit, depending on the customer's preference. Overall, our return policy aims to provide a hassle-free experience for our valued customers.
Answered Nov 2, 2023
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