How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Tampa Bay Times phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Must choose an option 1-4, then follow prompts.
Here is how our research team describes the way the Tampa Bay Times phone system greets you: To make a payment, press 1. For payment and account info, press 3. For vacation stop, press 3. For delivery problems, press 4. For new subscriptions, press 5. To cancel a subscription, press 6.
Below are some clips we've found from Tampa Bay Times's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Hello, Times readers. Please listen carefully to the following menu.
As some of our options have recently changed.
Hello, Times Readers. If you need to reset your password, please go to tampa bay dot com.
Click on the person icon.
In the top right corner and click log in, then select forgot password and follow the prompts.
You will risk an email to reset your password.
Thank you for calling the Times customer relations department.
Our normal business hours are Monday through Friday, eight AM to two PM.
And Sundays and holidays, eight AM to eleven AM.
Save time and make your payment over the phone using our automated prompt Just press one to begin.
It's fast, easy, and secure.
You can also manage your account online, including payments, vacation stops, or a delivery issue.
Just go to my account dot tampa bay dot com.
You can email us at help at tampa bay dot com.
That's help at tampa bay dot com. Thank you.
To make your payment, press one. For payment, and account information, press two."
Excerpt from a call with Tampa Bay Times
Sunday, January 7, 2024 12:42 PM
What are the hours and when should I call?
Tampa Bay Times operates the call center for this 800-282-5588 phone number 24 hours, 7 days.The short answer is that you should call on a Monday.This observation and the following section are based on analysis of a sample set of 828 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Tampa Bay Times phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Tampa Bay Times staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Tampa Bay Times is Monday.The most busy day to call is Friday.Again, this is based on a sample of 828 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Wednesday.The longest wait in the queue on average occurs on Thursday.
The best time to call
In summation, the best day to call Tampa Bay Times is Monday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Tampa Bay Times staffs the call center well on Monday.
More Ways to Contact Tampa Bay Times Customer Service
There are of course other ways to contact Tampa Bay Times customer service besides the phone. Below we list the best ones, by medium.
Use this link to connect with customer service via chat
If phone-based customer service is not available, or the wait times are long, many people prefer chat as a next-best option. Some even prefer it to calling on the phone. Luckily, Tampa Bay Times provides this option.
As a last, sometimes only, resort- Tampa Bay Times customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Tampa Bay Times's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Tampa Bay Times agent. This phone number is Tampa Bay Times's best phone number because 4,968 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-282-5588 include Delivery problem, Cancel subscription, Complaint, Lower my bill and other customer service issues. Rather than trying to call Tampa Bay Times first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or chat. In total, Tampa Bay Times has 2 phone numbers. It's not always clear what is the best way to talk to Tampa Bay Times representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Tampa Bay Times. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Tampa Bay Times. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.