The best of the 6 ways to get in touch with Sony by GetHuman
Sony Live Chat
Unfortunately, Sony does not offer live chat as a channel for customer service at this time.
Recent reasons customers contacted Sony:
I cannot access my PSN account I do not have access to * step verification code
Ps*..Video will not display on TV..possibly HDMI port problem
I have a Sony home theater system and a screen keeps saying pushpower search button whe...
my tv doesn’t switch between cable and applications so I don’t know how I can do that...
My account was hacked and now I cannot use my psn username
My Account Get Hacked. The Hacker tell me he gonna delete all the save data... Can u ge...
my tv isn’t turning on for Netflix and Hulu because I have my cable on . how do I switc...
Need to undo a purchase I just made
My husbands psn account and email has been changed how can he recover his account
There was money taken out of my bank account for the sum of $**.** and I have no idea w...
Won’t let me set up a PlayStation account
Sony Bravia TV keeps dropping programmed channels. Have to reprogram every other day. U...
Sony Bravia to Bose sound bar. Sound not coming on at start. Have to turn tv off and t...
I need to get back into my old ps* account
Yeh I need help getting back into my ps* account. I recently got my number changed from...More customer issues
Help me with my issue
Sony contact information - compared
Above are our top recommendations for how to contact Sony, including their top phone number and live chat options. Below you can compare and contrast the 6 ways to contact Sony by looking at which ones are the fastest and which ones other customers recommend the most for solving Sony customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Sony across the following mediums: Phone, Web.
Does GetHuman work with Sony?
GetHuman does not work directly with Sony's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!