Rail Europe Customer Service

Contact Rail Europe & solve common issues

Use Rail Europe's Phone Number

Rail Europe's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about Rail Europe. Below you will also find the phone and non-phone-based contact information we've gathered.

Rail Europe: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Rail Europe.
There's more!
Click below to show 3 more questions, answers, and complete guides to common Rail Europe customer support problems.

Contacting Rail Europe customer support

Below you can compare and contrast the 3 ways to contact Rail Europe by looking at which ones are the fastest and which ones other customers recommend the most for solving Rail Europe customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Rail Europe across the following channels: Phone, Web, Facebook.

Phone number / contactWaitVotes
800-622-8600
Customer Service
17 mins9
Online Help at raileurope.com
Customer Service
< 38 hrs5
facebook.com/raileurope/
Contact Us
2 mins75

Recent reasons customers contacted Rail Europe:

I would like to know to which e-mail from help-raileurope I must respond. I asked for t...
I am attempting to get a refund or reissue of two Eurail passes issued by Rail Europe i...
I have proof of posting my tickets for refund but had no information from you my ticket...
I have been trying to get a refund on train tickets from Paris to Venice since Italy we...
The phone numbers I have does not work how are you meant to speak to them.
on February * I attempted to purchase * round trip tickets from Manchester to Edinburg...
I am a travel agent, have had an account with rail europe but haven't used it lately...
Hi there!**This is the fourth time of attempting to contact Rail Europe regarding a ref...
I bought a ticket for my cousin to come from London to Newcastle. She is visiting from...
Want to travel on train lyria *****Paris to basel * january*Bought * tickets*Train can...
Been trying to phone rail europe but saying invalid number
I booked two tickets from paris to lyon on the *st of january. because of the strike th...
My train from London to Paris on Saturday the fourth January has been cancelled. I need...
Cant get a hold of rail europe saying its an invalid number
I want to cancel my train ticket departing from Paris to Lyon

Help me with my issue

Does GetHuman work with Rail Europe?

GetHuman does not work with Rail Europe's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Rail Europe at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Rail Europe's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Rail Europe at a Glance

Rail Europe has no chat option
Rail Europe has no customer email
Rail Europe has 1 help forum
Rail Europe has no twitter handle
Rail Europe has 1 facebook page
Contact information overview

Answered on this page:

What is Rail Europe?
Can I get a refund for my train ticket?
Solutions to common issues

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