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RCA / Thomson Electronics Customer FAQ

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What is RCA / Thomson Electronics's Phone Number?

The question we are asked most often is about how to talk to RCA / Thomson Electronics customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What are the HDMI ARC and CEC features on my RCA soundbar?

The HDMI ARC (Audio Return Channel) and CEC (Consumer Electronics Control) features on your RCA soundbar enhance your audio experience....
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Resetting RCA Tablet

How Do I Factory Reset My Rca Tablet?

This article describes how to do a factory reset, also known as a hard reset, on your RCA tablet. Detailed instructions are given for...
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Warranty Period

What is the warranty period for RCA/Thomson Electronics products?

The warranty period for RCA/Thomson Electronics products varies depending on the specific product and its components. Most RCA/Thomson Note: If a response with a specific number of words is required, the revised answer can be adjusted accordingly....
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Supported Video Formats

What are the supported video formats for USB playback on RCA Blu-ray players?

The supported video formats for USB playback on RCA Blu-ray players include popular formats such as MPEG-4, DivX, AVI, MKV, and MOV....
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TV Screen Size

What is the recommended screen size for my RCA LED TV in a given room size?

The recommended screen size for your RCA LED TV in a given room size depends on various factors like viewing distance and personal...
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Soundbar Features

What are the HDMI ARC and CEC features on my RCA soundbar?

The HDMI ARC (Audio Return Channel) and CEC (Consumer Electronics Control) features on your RCA soundbar enhance your audio experience....
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Help me with my RCA / Thomson Electronics customer service issue

Ask any question you have about RCA / Thomson Electronics customer service. We will do our best to get you answers right away.
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