H&M Customer Service

Contact H&M & solve common issues

Use H&M's Phone Number

H&M's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about H&M. Below you will also find the phone and non-phone-based contact information we've gathered.

H&M: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for H&M.
There's more!
Click below to show 4 more questions, answers, and complete guides to common H&M customer support problems.

Contacting H&M customer support

Below you can compare and contrast the 3 ways to contact H&M by looking at which ones are the fastest and which ones other customers recommend the most for solving H&M customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact H&M across the following channels: Phone, Email, Twitter.

Phone number / contactWaitVotes
855-466-7467
Customer Service
3 mins12
customerservice.us@hm.com
Customer Service
< 3 hrs51
@hm_custserv
Customer Service
2 mins51

Recent reasons customers contacted H&M:

I have done the return but haven't got the return yet . Can you please help me with the best
Ik ben een vrouw met al ** jaar en chronische hoest. Nog nooit ben ik vervelend benade...
Hello, I used to be an employee or H&M, and unfortunately I have been discriminated aga...
I need a valid number if vr mall h&m number
Whenever I shop in H & M, whichever branch, whichever day, I have to queue as they neve...
I have been trying to purchase product no. *******, beige Slubknit top, size XS, for a...
I was just horrified at **.**pm today, when buying a men's belt in your large Hastings...
*****@***.com* *SHOP*Women*Divided*Men*Baby*Kids*H&M HOME*Student Discount*CORPORATE IN...
I am trying to buy a womens playsuit. The manager at Bluewater advised me that it is a...
Sehr geehrte Damen und Herren,*ich bin wirklich schockiert! Am **.**.**** habe ich eine...
*************** (order *) * three weeks ago, i returned the set of * leggings of...
Kann ich als Kleinunternehmer kartonweise ausgelaufen saisonware bei ihnen kaufen?
Unable to pay at H&M online in UK. I am ordering it from India
Salve, ho ricevuto un articolo fallato e vorrei prenotare un reso. Per poter riordinare...
Ieri ho effettuato un ordine e per sbaglio ho inserito un paio di sandali bambina non d...

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Does GetHuman work with H&M?

GetHuman does not work with H&M's customer support operations, directly or in any other way. GetHuman has no partnership or relation to H&M at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check H&M's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting H&M at a Glance

H&M has no chat option
H&M has 1 customer email
H&M has no help forum
H&M has 1 twitter handle
H&M has no facebook page
Contact information overview

Answered on this page:

How can I track my order?
How long does it take to receive a refund?
Are there any discounts or promotions available?
Solutions to common issues

Contacting Other Companies

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