The best of the 5 ways to get in touch with Fitbit by GetHuman
Fitbit Live Chat
Fitbit customers like to use live chat-based help as an alternative to calling because the wait time is usually short and they may not be able to talk on the phone.
Recent reasons customers contacted Fitbit:
I am allergic to the silicone bands that come with Inspire *. I have purchased a new le...
Screen has grey vertical lines on the face of the fitbit * charge*Charged the watch on...
My phone number changed and can't get app to update. Called other day looked like my o...
If I purchase a fit bit does a charger come with it
My Fitbit charge* is dead don’t know if it’s the charger or battery that needs replacing
It wont hold a charge more than a day and I have only had it since July
My Fitbit charge * is * minutes slow-how do I reset the time?
I just wanted to take the Support Chat Survey but it never showed up.***Sebastian was m...
I got a fitbit versa for my birthday from my daughter who set it all up for me then *ho...
I need to change the time on my phone. It is still on Daylight Savings time.
I need to change the time on my phone. It did not automatically change with daylight sa...
I can’t reset or remember my * digit code to get into my fitbit
the time did not change on my versa * after trying several turn offs and restart, nothi...
Why is my device not logging my sleep hours? It did the first * nights and then quit??
I had a Fitbit that needed to replaced . Fitbit sent me a replacement device . The devi...More customer issues
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Fitbit contact information - compared
Above are our top recommendations for how to contact Fitbit, including their top phone number and live chat options. Below you can compare and contrast the 5 ways to contact Fitbit by looking at which ones are the fastest and which ones other customers recommend the most for solving Fitbit customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Fitbit across the following mediums: Phone, Web, Email, Twitter, Chat.
Does GetHuman work with Fitbit?
GetHuman does not work directly with Fitbit's customer support operations. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. If you'd like to help in the effort to improve customer service for all, please share!