Contact Ancestry.com

The best of the 3 ways to get in touch with Ancestry.com by GetHuman

Ancestry.com Phone Number
800-262-3787 · ग्राहक सेवा
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Ancestry.com Live Chat
Unfortunately, Ancestry.com does not offer live chat as a channel for customer service at this time.
Also, we partner with a US-based firm with experts on staff that you can chat with to troubleshoot your issue for a small fee. Click to chat with a paid expert.

Recent reasons customers contacted Ancestry.com:

I aM wILLIAM hARLAN. mY WIFE IS pATRICIA lANG hARLAN. tHE ACCOUNT WITH ANCESTRY IS IN...
Hi,*I took an Ancestory DNA test several years ago. Since then I have moved and I chang...
I seem to be losing information from my account! I can't get into the account I downloa...
More often than not, when I try to log into my Burris*Shacklett*Rumple*Haley tree, I ge...
I have a question on ordering the DNA kit.
I ordered DNA kits for two brothers who do not have Ancestry.com memberships. They do...
I would like a refund. I didn't know when my free trial was going to end and it did. I...
I want a refund. Called customer service they could not help. ON my bank statement it...
I changed my membership to U.S. Discovery that took effect on **********. I have been...
My deceased husband had an account using our email address at one time. I tried to set...
WHY does Ancestry keep kicking me off the internet?? This is getting to be very frustrating!
Haven't gotten results yet membership about to run out
I am trying to delete my ancestry account. I have tried twice with two different verif...
There are several reasons that I am sending this email.* *First is that my wife still h...
I thought that my subscription was canceled because I tried to cancel it and I didn't t...
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Ancestry.com contact information - compared

Above are our top recommendations for how to contact Ancestry.com, including their top phone number and live chat options. Below you can compare and contrast the 3 ways to contact Ancestry.com by looking at which ones are the fastest and which ones other customers recommend the most for solving Ancestry.com customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Ancestry.com across the following mediums: Phone, Email, Web.

Phone number / contactWaitVotes
800-262-3787
ग्राहक सेवा
3 मि1508
support@ancestry.com
ग्राहक सेवा
<77 hrs748
Online Help
ग्राहक सेवा
<87 hrs1077

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