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O'Charley's, Inc. Customer FAQ

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What is O'Charley's, Inc.'s Phone Number?

The question we are asked most often is about how to talk to O'Charley's, Inc. customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What is your policy on gift cards and e-gift cards?

At O'Charley's, we have a hassle-free policy when it comes to gift cards and e-gift cards. Whether you choose a physical or electronic...
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Dietary Options

What are the dietary options for vegetarians and vegans?

O'Charley's offers a variety of dietary options for both vegetarians and vegans. Vegetarians can enjoy our salads, pasta dishes (with...
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Do you offer a gluten-free menu?

Yes, we do offer a gluten-free menu at O'Charley's. We understand the importance of catering to dietary restrictions and take pride...
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Specials and Promotions

Are there any specials or promotions available?

Yes, O'Charley's offers various specials and promotions to its customers. These deals are often available for a limited time and can...
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Payment Methods

What types of payment do you accept?

At O'Charley's, Inc., we strive to provide convenience and flexibility to our customers. We accept various payment methods to accommodate...
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Reservations

Can I make a reservation?

Yes, you can make a reservation at O'Charley's. We understand the importance of planning ahead and ensuring a smooth dining experience...
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Hours of Operation

What are your hours of operation?

O'Charley's, Inc. operates its restaurants with varying hours of operation to accommodate our customers. Generally, our restaurants...
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Catering Services

Do you offer catering services?

Yes, we offer catering services at O'Charley's! Our catering menu is designed to meet the needs of both small and large events, whether...
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Kids' Menu

Is there a kids' menu available?

Yes, O'Charley's offers a kids' menu for our little guests. Our kids' menu features a variety of delicious and kid-friendly options...
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Discounts and Rewards

Are there any discounts or rewards programs?

Yes, O'Charley's offers discounts and rewards programs to its loyal customers. One of the programs available is the O'Club, a free...
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Online Ordering

Can I order online for pickup or delivery?

Yes, you can conveniently order online for both pickup and delivery at O'Charley's. Our user-friendly website allows you to browse...
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Private Dining

Do you have private dining or event spaces?

Yes, we do have private dining and event spaces available at O'Charley's. Our restaurants are equipped with dedicated areas that can...
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Gift Cards

What is your policy on gift cards and e-gift cards?

At O'Charley's, we have a hassle-free policy when it comes to gift cards and e-gift cards. Whether you choose a physical or electronic...
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Help me with my O'Charley's, Inc. customer service issue

Ask any question you have about O'Charley's, Inc. customer service. We will do our best to get you answers right away.
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