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HBC Credit (Canada) Customer FAQ

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What is HBC Credit (Canada)'s Phone Number?

The question we are asked most often is about how to talk to HBC Credit (Canada) customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What is the HBC Credit card return policy?

The HBC Credit card return policy allows customers to return items purchased with the card within 30 days of the purchase date. The...
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Overview

What is an HBC Credit card?

An HBC Credit card is a financial tool that allows you to make purchases at any Hudson's Bay Company (HBC) retail stores in Canada,...
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Benefits

What are the benefits of having an HBC Credit card?

Having an HBC Credit card comes with several benefits. Firstly, cardholders can enjoy exclusive rewards and discounts at Hudson’s Bay,...
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Interest Rate

What is the interest rate on HBC Credit cards?

The interest rate on HBC Credit cards varies depending on the specific card and the individual's creditworthiness. HBC offers a range...
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Online Purchases

Can I use my HBC Credit card for online purchases?

Yes, you can use your HBC Credit card for online purchases. HBC Credit offers a secure and convenient online payment option, allowing...
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Missed Payments

What happens if I miss a payment on my HBC Credit card?

If you miss a payment on your HBC Credit card, there will be consequences. Firstly, a late payment fee will be applied to your account....
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Foreign Fees

Is there a fee for using my HBC Credit card abroad?

No, there is no fee for using your HBC Credit card abroad. We understand that our customers may travel internationally and want to...
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Authorized Users

Can I add an authorized user to my HBC Credit card?

Yes, you can add an authorized user to your HBC Credit card. Adding an authorized user allows someone else to share the benefits and...
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Return Policy

What is the HBC Credit card return policy?

The HBC Credit card return policy allows customers to return items purchased with the card within 30 days of the purchase date. The...
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