Mon-Fri 8:30am-1pm EST · Press 0 at first prompt · If you know the party's extension, press it now. For customer service, press 1. For advertising, press 2. For the newsroom, press 3. For back issues, press 4. For operator assistance, press 0
How do I get through the phone menu to a live person?
GetHuman researchers routinely call this Philadelphia Inquirer phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 7 at the first menu.
Here is how our research team describes the way the Philadelphia Inquirer phone system greets you: For delivery issues, press 1. To make a payment, press 2. For vacation hold, press 3. For technical support, press 4. To start a subscription, press 5. To cancel a subscription, press 6. To talk to an agent, press 7.
Below are some clips we've found from Philadelphia Inquirer's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Welcome to the customer service department of The Philadelphia Inquirer.
Your call may be monitored or recorded for quality assurance purposes.
If you are calling about the letter you received regarding the change to your home delivery service, press eight."
Excerpt from a call with Philadelphia Inquirer
Thursday, January 4, 2024 8:23 PM
The first phone menu
"Welcome to the customer service department of The Philadelphia Inquirer.
Your call may be monitored or recorded for quality assurance purposes.
We are experiencing an extremely high volume of calls today.
We appreciate your patience, and we are trying to get to your call as soon as possible.
For quicker service, please use one of our automated options or manage your account online at inquire dot com slash my account.
Which of these can I help you with? Press one for delivery issue.
Press two to make a payment or obtain account information."
Excerpt from a call with Philadelphia Inquirer
Friday, March 22, 2024 1:41 PM
After you press 4
"To let me transfer you to someone that can help you with that.
All of our agents are assisting other customers.
Please stay on the line while we connect you to the next available agent.
Press three for vacation hold.
Press four for technical support."
Excerpt from a call with Philadelphia Inquirer
Friday, March 22, 2024 1:49 PM
What are the hours and when should I call?
Philadelphia Inquirer operates the call center for this 800-222-2765 phone number Mon-Fri 6am-1pm, Sat-Sun 7am-10pm ET.The short answer is that you should call on a Tuesday.This observation and the following section are based on analysis of a sample set of 4,802 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Philadelphia Inquirer phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Philadelphia Inquirer staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Philadelphia Inquirer is Tuesday.The most busy day to call is Friday.Again, this is based on a sample of 4,802 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Wednesday.The longest wait in the queue on average occurs on Thursday.
The best time to call Philadelphia Inquirer
In summation, the best day to call Philadelphia Inquirer is Tuesday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Philadelphia Inquirer staffs the call center well on Tuesday.
Why Customers Call Philadelphia Inquirer
If you have time to do a bit of reading before you call Philadelphia Inquirer, we recommend you read over some of our problem-specific articles.
Yes, there is a mobile app available for accessing the Philadelphia Inquirer. The app provides convenient access to all the latest news, articles, and features from the newspaper. It allows users to stay updated on local and national news while on the go. With the app, you can customize your newsfeed, save articles for later reading, and receive push notifications for breaking news and important updates. The app also offers additional features such as photo galleries, videos, and interactive graphics to enhance the reading experience. Available for both iOS and Android devices, the Philadelphia Inquirer mobile app ensures that you never miss out on the latest news and stories from the city and beyond.
The Philadelphia Inquirer offers various delivery schedules to meet the needs of its readers. Monday through Saturday, home delivery is available by 6:00 am. On Sundays, the newspaper is delivered by 7:00 am. However, please note that delivery times may vary depending on the location and route. In addition to home delivery, readers can access the digital edition of the Philadelphia Inquirer 24/7 through their website or mobile app. Subscribers also receive early access to e-newspapers starting at 10:30 pm the previous night. The Philadelphia Inquirer strives to ensure timely delivery to bring the latest news, sports, and information to its valued readers in the Philadelphia area.
A subscription to the Philadelphia Inquirer includes access to the full digital content on the website and mobile app. Subscribers gain unlimited access to articles, breaking news, local reporting, investigative journalism, opinion pieces, and in-depth analysis. They can explore various sections such as news, sports, entertainment, business, health, and lifestyle, covering a wide range of topics. Subscribers also receive the daily e-edition, which is a digital replica of the printed newspaper. Additionally, the subscription offers exclusive benefits like member-only discounts and access to events. With a Philadelphia Inquirer subscription, readers can stay informed about local, national, and global news, while enjoying a comprehensive and engaging reading experience across platforms.
Click the link above to get answers to just about any Philadelphia Inquirer customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Philadelphia Inquirer, and their purpose. Are any of these similar to the reason you are trying to call?
Newspaper delivery issue: "I used to get it online, and now I cannot get it online."
- From a call lasting 8m 4s , Mar 22, 2024 1:54 PM
Assistance with online access: "I'm not able to get my newspaper online."
- From a call lasting 4m 9s , Mar 22, 2024 1:49 PM
Accessing online newspaper: "I want the newspaper that I could read online."
- From a call lasting 6m 33s , Mar 22, 2024 1:41 PM
Missed paper delivery: "We didn't get our paper delivered this morning."
- From a call lasting 3m 41s , Feb 9, 2024 2:55 PM
More Philadelphia Inquirer Customer Service Contacts
There are of course other ways to contact Philadelphia Inquirer customer service besides the phone. Below we list the best ones, by medium.
Philadelphia Inquirer Customer Help Desk / Web Support
As a last, sometimes only, resort- Philadelphia Inquirer customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Philadelphia Inquirer's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Philadelphia Inquirer agent. This phone number is Philadelphia Inquirer's best phone number because 28,812 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-222-2765 include Update Account Info, Account Access, Cancel Account, Missing Delivery, Refund a Charge and other customer service issues. The Philadelphia Inquirer call center that you call into has employees from Pennsylvania and is open Mon-Fri 6am-1pm, Sat-Sun 7am-10pm ET according to customers. In total, Philadelphia Inquirer has 2 phone numbers. It's not always clear what is the best way to talk to Philadelphia Inquirer representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Philadelphia Inquirer. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Philadelphia Inquirer. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.