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Oregon Scientific Customer FAQ

Top Answers & How-to Guides

How do I Contact Oregon Scientific Customer Service?

The question we are asked most often is about how to talk to Oregon Scientific customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Oregon Scientific Customer Questions

Need a replacement sensor radio controller. It’s an older model . The number on the sensor is THGN123N. Not sure which sensor replaces it. Help would be appreciated.

We suggest checking the product specifications for your THGN123N sensor to find a compatible replacement. It's often helpful to look for a model with similar features and specifications. You may also consider checking our website for the most up-to-date information on compatible replacement sensors.
Asked Aug 26, 2024 5:00 PM

I have a BAR / BAR A weather forecast station which is quite a few years old. It started regularly flashing so I put new batteries in but it just flashes for a minute and then the screen goes blank can you help please.

It sounds like there might be an issue with the reset sequence or a possible fault with your unit. Try the following steps: Remove the batteries, wait for about 10 minutes, and then reinsert them. Make sure the batteries are new and correctly installed. If the issue persists, it may indicate a hardware problem and the unit might need servicing or replacement.
Asked Jul 11, 2024 10:59 AM

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Purchasing Information

Where are Oregon Scientific products sold?

Oregon Scientific products are available in various physical stores like electronics, home improvement, and outdoor specialty...
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What payment methods are accepted by Oregon Scientific?

Oregon Scientific generally accepts various payment methods including major credit cards and potentially PayPal. To confirm the...
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Are there loyalty programs available for Oregon Scientific customers?

Currently, Oregon Scientific does not have a well-known loyalty program for customers. Though they offer quality products,...
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Can I find Oregon Scientific products in major retail stores?

Oregon Scientific products are frequently available in major retail stores, including items like weather stations and digital...
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Warranty and Returns

Do Oregon Scientific products come with warranty?

Oregon Scientific products usually include a limited warranty for material and workmanship defects, which varies by product and...
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What is the return policy for Oregon Scientific products?

Oregon Scientific has a return policy that emphasizes customer satisfaction and typically allows returns within a designated...
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Is there an official warranty period for Oregon Scientific products?

Oregon Scientific generally offers a one-year limited warranty for many products, covering material and workmanship defects....
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What should I do if my Oregon Scientific product is damaged during shipping?

In the event of receiving a damaged Oregon Scientific product during shipping, customers should first document the damage with...
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Product Information

Are Oregon Scientific products compatible with other brands?

Oregon Scientific products have unique standards, leading to varying compatibility with other brands. While some devices may...
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Are there any upcoming product releases from Oregon Scientific?

Oregon Scientific consistently updates its product lineup, though details on upcoming releases are often unavailable. The best...
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How can I stay updated on Oregon Scientific product news?

To stay informed about new products from Oregon Scientific, individuals should regularly visit their official website,...
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Where can I find replacement parts for Oregon Scientific products?

To locate replacement parts for Oregon Scientific products, individuals should start by visiting the official website, which...
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How does Oregon Scientific ensure product quality?

Oregon Scientific guarantees product quality through a detailed quality assurance process starting from the design stage and...
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What types of products does Oregon Scientific specialize in?

Oregon Scientific offers a wide variety of products, emphasizing weather monitoring, outdoor exploration, personal health, and...
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Where can I submit feedback or suggestions about Oregon Scientific products?

Oregon Scientific welcomes customer feedback and suggestions to enhance their offerings. While there isn’t a dedicated feedback...
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What safety certifications do Oregon Scientific products have?

Oregon Scientific products prioritize safety and quality, holding various certifications such as CE marking for compliance with...
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Product Support

Are there user manuals available for Oregon Scientific products?

Yes, Oregon Scientific provides user manuals for their products, accessible typically on their official website. These manuals...
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What customer support resources are available for troubleshooting?

Oregon Scientific provides several support resources for troubleshooting, including detailed product manuals, a FAQs section...
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What is the product registration process for Oregon Scientific?

Oregon Scientific has a product registration process that helps customers receive key information about their products, such as...
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Can I find tutorials for using Oregon Scientific products?

Tutorials for using Oregon Scientific products can be found on the company's website, particularly in the support section,...
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How can I set up my Oregon Scientific product?

Setting up an Oregon Scientific product typically varies by model. Users should start by consulting the user manual for...
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How can I reset my Oregon Scientific device?

Resetting an Oregon Scientific device often involves locating a reset button, typically on the back or bottom. Alternatively,...
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Shipping and Tracking

Can I track my order status on the Oregon Scientific website?

Customers can track their order status on the Oregon Scientific website. After placing an order, they typically receive a...
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What is the shipping policy for Oregon Scientific products?

Oregon Scientific generally provides details about shipping methods, processing times, and delivery regions. They offer...
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We look to the Oregon Scientific issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Oregon Scientific issues reported to GetHuman

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