DraftKings Customer FAQ

To change your email address on file, log into your DraftKings account and navigate to the account settings. Look for the option to update your email address. Follow the prompts to enter your new email and save the changes. If you encounter any issues, refer to the help resources available on the site.

To change your phone number in your DraftKings account, you need to access your account settings. Look for the section labeled 'Account' or 'Profile' where you can update your personal information. If you cannot change your phone number due to verification issues, you may need to follow the prompts for account recovery or verification using alternative methods. Be sure to have your current information ready for any required verification steps.

Bonuses can take time to be credited after meeting the required conditions for referrals and daily play. Ensure you've met all terms related to the bonus, as specific eligibility criteria must be fulfilled. If the bonus still hasn't appeared, it may require further investigation. For the most up-to-date contact information to address your concern, you can find a link right here on this page.

We understand your concern regarding unauthorized transactions. It's important to report this issue to your bank or card provider immediately to dispute the charge. They can assist in investigating the transaction. For matters specific to your account or transaction details on DraftKings, you can refer to the contact information available on this page for assistance.

To verify a check from DraftKings, you can look for specific security features on the check, such as watermarks, microprinting, and special inks. Ensure that the check is issued from an identifiable DraftKings account. Additionally, checks typically have a routing number and account number that can help in confirming legitimacy. If you need further assistance, please refer to the most up-to-date contact information available on this page.