Khan Academy Customer Service

Phone Number & Contact Info

No customer service phone number
Despite not having a phone number, there is a way to access Khan Academy customer support.

Khan Academy's Best Contact Information

Q:

How do I contact Khan Academy customer service?

A:Khan Academy does not have a customer service phone number, but you can contact them through their website.
Unfortunately, the way to contact Khan Academy starts with sifting through their website help and support articles. With luck, you can find a way to submit a form about your issue and then start emailing with them.
Q:

Does Khan Academy offer 24 hour customer service?

A:Not by phone. But you can contact Khan Academy 24/7 using other methods. Below is a list of customer service channels and hours.

How to contact Khan Academy Customer Service

There are other ways to contact Khan Academy customer service besides the phone. Below we list them by medium, from most to least popular.

Customer Help Desk / Web Support

khanacademy.zendesk.com - Customer Service
Online customer service support
24 hours, 7 days
As a last, sometimes only, resort- Khan Academy customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team. Since this rarely leads to a real-time conversation, GetHuman does not recommend this unless it's the only way.

How should I prepare for my conversation with Khan Academy?

If you have time to do a bit of reading and research, we recommend you read over some of our problem-specific articles. Whatever issue you are having with Khan Academy, we are likely to have an answer and tips to help you get it resolved. Here are some popular problems with brief answers. For details and to ask followup questions live, click on the question.

Is Khan Academy available in multiple languages?

Yes, Khan Academy is available in multiple languages. It offers instructional videos, practice exercises, and quizzes in various languages, including English, Spanish, French, Portuguese, Italian, German, and more. The platform aims to make education accessible to all, regardless of language barriers. By translating content into multiple languages, Khan Academy enables learners worldwide to access high-quality educational resources and benefit from its personalized learning experience. Users can select their preferred language from the homepage or within their account settings. However, it's important to note that not all content may be available in every language, as translation efforts are ongoing and may vary for different subjects or courses.

Is Khan Academy completely free to use?

Yes, Khan Academy is completely free to use. All users have access to the full range of educational resources and lessons without any cost. Whether you are a student, teacher, or parent, you can create a free account on Khan Academy and gain unlimited access to their vast collection of videos, practice exercises, quizzes, and other learning materials. There are no hidden fees, subscriptions, or limitations on the content you can access. Khan Academy's mission is to provide a free, world-class education to anyone, anywhere, and they rely on donations from individuals and organizations to keep their platform free and accessible to all.

Can I use Khan Academy offline?

Yes, you can use Khan Academy offline. Khan Academy offers an offline feature called "Offline Mode" that allows learners to access content without an internet connection. To use offline mode, you will need to download the Khan Academy app on your mobile device or use the Khan Academy website on a computer and select the content you want to access offline. Once downloaded, you can access and learn from the content at any time, even when you don't have an internet connection. This feature is especially useful for students who have limited or no access to the internet or prefer to learn without distractions. Khan Academy's offline mode ensures that learning opportunities are accessible to all, regardless of their online connectivity.

Top Khan Academy customer problems and solutions

Click the link above to get answers to just about any Khan Academy customer service question, including step by step guides for the most complex issues. Or click below to detail your problem and we will get you answers instantly.

Conclusion and closing notes

You came here to see Khan Academy's phone number, the real-time current wait on hold and a way to skip right through the phone lines to get right to a Khan Academy agent. There's good news and bad on that: the bad news is that they don't have a phone number, but the good is that we do know how to contact Khan Academy anyways and help you with your issue. Over the last 18 months, 6,792 customers like you have come in search of a phone number for Khan Academy and helped us confirm they don't have one. Common reasons that people try to call Khan Academy customer support department include and other customer service issues. Rather than trying to call Khan Academy first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via web. Unfortunately, right now Khan Academy doesn't have any phone numbers. It's not always clear what is the best way to talk to Khan Academy representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

How GetHuman Helps If Khan Academy Had a Phone Number

GetHuman provides tools and information to over 50 million customers per year in effort to make customer service easier and faster. We don't know a phone number for Khan Academy, but for large companies that do have them, we provide real-time current wait on hold, tools for skipping the hold music altogether, reminders for when the call center opens, and much more. We are able to provide secrets and the best tools by getting feedback from you and rest of our customer community, and by sourcing some of those secrets and tips from Khan Academy customers like yourself.

GetHuman does not provide call center services or customer support operations for Khan Academy. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Khan Academy. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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