We're guiding and following up with this DirecTV customer.
EXPLAIN WHICH SERVICE OPTIONS I HAVE
Customer service issue
Reported by GetHuman-suzytful
Feb 14th, 2018 - 6d ago
First: items GetHuman-suzytful may need along the way
Account phone number
PIN or password on the account
Name on account
Unfortunately, we don't know GetHuman-suzytful's next move.
At this time, we haven't been able to find an effective way to address DirecTV issues like this. Our research team has already been notified, and we will reach out to GetHuman-suzytful if we find a good way to resolve the problem in the next week.